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South Bend Clinic

The South Bend Clinic was one of the first businesses to subscribe to the Metronet, and since joining this cutting−edge, fiber optic network, it has never looked back.

As a healthcare group that includes ten offices throughout the South Bend region, the need for a reliable and cost efficient network−wide communications system was paramount. When the organization initiated a significant expansion of its digitalized data and voice communications, it became evident that new alternatives offering increased bandwidth capacity were in order.

According to South Bend Clinic executive director Paul Meyer, the Metronet was clearly a promising candidate as it offered a long term strategy to manage data reliability, bandwidth and costs in a very efficient fashion. While the initial conversion from copper to fiber optics required a substantial financial investment, Meyer does not at all regret the decision.

"The major cost involved acquiring the network infrastructure to convert from copper to fiber optics because the new connection required a different kind of networking hardware," says Meyer. "It was a big decision, but it was the right decision, as well as a good investment."

The result has been a much faster network transmission vehicle with greater capacity, yet at a significantly lower cost. Explains Meyer, as a healthcare organization, the South Bend Clinic offices send very large packets of information across the Metronet, including medical imaging files that require substantial bandwidth. Moreover, all communications between physicians, consultations, and important conversations related to patient care are transmitted via the Metronet.

"Reliability is fundamental to us, as is the need for access and speed," says Meyer, "Our telecommunication capabilities are critical to financial operations and patient care operations. We rely on the Metronet for transmitting information about diagnoses and treatments as well as helping to connect different healthcare providers." Meyer also points out that since most major healthcare organizations in South Bend are now Metronet subscribers, the goal is to eventually bring together all patient clinical information and create a regional network.

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